Define, Measure, Analyze, Improve, Control

DMAIC is an acronym for a series of steps to take when creating data-driven improvements to systems and processes.

DMAIC

Define - what is the problem, specifically? Who is the customer? What are the other requirements which could project scope?

Measure - figure out how to quantify the problem and perform accurate, repeatable measurements to set the pre-project baseline.

Analyze - research and understand the systems at play, determine the root cause(s) of the issue being studied. (FMEA)

Improve - select a candidate solution from the previous phase and implement it.

Control - ensure the improvement “sticks” by way of an ongoing process change, automations, or by one-time actions that ensure compliance In the future.


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DMAIC