An MOS is a framework around which an organization (N>1) can define/express their approach to goals, processes, and tools. There are apparently some templates out there that you could use, but in my experience it’s more ad-hoc.
Elements
- Overarching goal - Begin with the End in Mind
- Strategy - create a visual representation of activities to the strategy to marry participants to how you plan to win
- Metrics - give transparency to how you’re doing as an org
- Key Activities - these are the day-to-day building blocks to architect around
- e.g. - daily stand-ups, weekly group reviews, periodic summits
- Roles - who’s who and who’s responsible for what
- Budget/Costing - if necessary pointers to budgeting
Tips
- Start with a goal. This makes it obvious what the MOS is supporting, and good Goal Presence keeps team members focused and aligned.
- Be intentional
- Work the System - update your Standard Processes as you learn.